Introduction to Our Policy
At our company, we prioritize customer satisfaction and believe that our refund and return policy is an essential part of enhancing your shopping experience. This policy outlines the conditions under which returns are accepted and refunds processed, ensuring that our customers know exactly what to expect.
Return Eligibility
To be eligible for a return, items must be in their original condition, unworn, and with tags still attached. You have 30 days from the date of purchase to initiate a return. This timeframe allows you to assess your purchase and decide if it meets your needs.
How to Process Returns or Request Refunds
To initiate a return or request a refund, please contact our customer service team through our website or by phone. They will provide detailed instructions on how to return your item. Once we receive the returned product, we will inspect it and process your refund within five business days. If you receive a damaged or incorrect item, please notify us immediately, and we will resolve the issue promptly.
For any further inquiries regarding our refund and return policy, feel free to reach out. We are here to assist you and ensure a smooth and satisfactory return experience.